Track Your Order

Pop in your order number and the email or postcode you used at checkout, and we'll show you exactly where your parcel is.

It's on your order confirmation email — starts with a #
Whichever you used at checkout — either works

Already have our shipping email? The tracking link inside opens your order straight away — no typing needed.

Tracking updates usually appear within 24–48 hours of your order shipping. Still stuck? Email hello@shopillusivejewels.com and we'll look it up for you.